YOUR WEBSITE SAYS THAT YOU SERVE ANIMALS OF ALL SPECIES. WHAT DOES THAT MEAN?
HSNT truly does serve animals of all species. We routinely care for dogs, cats, pigs, small mammals, birds, reptiles, fowl, horses, donkeys, mules, and other livestock.
IS HSNT A “NO-KILL” SHELTER?
Our shelter is Open Door, meaning that we accept all incoming animals, regardless of the condition of the animal. We do not have a waiting list and we will never reject an animal. We don’t impose a time limit on an animal’s stay and strive to find new ways to treat animals with medical or behavior problems, as well as enrich the pets in our shelters.
We do sometimes have to euthanize animals, but mainly for reasons pertaining to health or temperament. When our shelter is full, unfortunately we may need to euthanize for space; however, only as a last resort. We do everything in our power to find homes for all pets in our care or transfer them to other shelters, rescues, or fosters.
IS HSNT AFFILIATED WITH THE HUMANE SOCIETY OF THE UNITED STATES OR THE ASPCA?
No. HSNT is an independent, local non-profit organization. Aside from occasional grants from national organizations such as the ASPCA, HSNT receives no funding from these national non-profit groups. We rely on the donations of our supporters in the North Texas community to keep our doors open.
ARE MY DONATIONS TO HSNT TAX-DEDUCTIBLE?
As a registered 501(c)(3) non-profit organization, donations we receive are tax-deductible to the fullest extent of the law. Please consult an accountant or the IRS for more information.
DOES HSNT RECEIVE FUNDING FROM THE GOVERNMENT OR TAXPAYER DOLLARS?
No. HSNT is an independent 501(c)3 non-profit that receives no operation funding from the government, including tax dollars.
DO YOU EVER HAVE PUREBRED ANIMALS IN YOUR SHELTER?
Yes. Approximately 20% of the animals that enter shelters are actually purebred.
I’M INTERESTED IN A SPECIFIC BREED OF ANIMAL. CAN YOU CONTACT ME WHEN ONE COMES IN?
Unfortunately, due to the volume of animals entering our facility, HSNT cannot contact individuals when an animal meeting their requirements enters the shelter. We ask that you please visit our shelters, social media pages, and website regularly to look for the type of animal you are interested in.
I SAW A STRAY CAT WTH ITS EAR TIPPED. WHAT DOES THAT MEAN?
When a stray, feral, or community cat is spayed or neutered, veterinary clinics (including HSNT’s Spay and Neuter Clinic) will notch the cat’s left ear. This is a universal symbol to individuals in the animal welfare field that indicates that the cat has been altered.
THERE IS A STRAY ANIMAL IN MY AREA. CAN YOU COME PICK THEM UP?
No. HSNT is not an animal control agency. We ask that you please contact your local animal control agency to have the animal picked up. If you think the animal is lost, you can bring them to HSNT’s main shelter, located at 1840 East Lancaster Avenue, Fort Worth, TX 76103.
CAN I BRING MY DOG TO YOUR SHELTER TO MEET THE DOG I’M INTERESTED IN ADOPTING?
Yes. Your family dog must wait outside of the facility while you complete paperwork and meet the dog for the first time. We ask that you bring a friend or family member along to walk your family dog or keep them company in a running vehicle until it is time for the introduction.
Please note: You may not leave any animal unattended in a vehicle or tie any animal up outside of our facility.
CAN I PLACE AN ADOPTABLE ANIMAL ON HOLD?
No. HSNT does not accept holds on any animals. All adoptions are made on a first come, first served basis by approved adopters.
DOES HSNT SELL DONOR OR ADOPTER INFORMATION?
No. The privacy of our donors, supporters, and adopters are very important to HSNT.
ARE HSNT’S ONLINE DONATION FORMS SECURE?
Yes. Our donation forms are secured using SSL technology, so please donate with confidence.
WHEN CAN I BRING MY ANIMAL IN TO BE SPAYED OR NEUTERED AND HOW MUCH WILL IT COST?
Please contact our clinic by calling 817-332-4768 x112 or email them at email@example.com, and visit our Services page on our website to see current pricing on specials.
I LOST MY PET, HAVE YOU PICKED IT UP?
We do not have Animal Control officers on staff; so we do not pick up any animals. However, we would encourage you to visit our East Lancaster location seven days a week between the hours of 12 p.m. and 5 p.m. as well as visiting the Lost Pets page on our website.
MY PET IS SICK/INJURED; DO YOU HAVE VETERINARY SERVICES OR REFERENCES WHERE I COULD FIND LOW COST HELP FOR MY PET?
Our clinic offers low cost spay and neuter services as well as vaccines. We would be more than happy to offer suggestions on local organizations that may be able to assist with your needs. Please email firstname.lastname@example.org.
CAN I BRING ANIMALS ANYTIME TO HAVE THEIR VACCINES UPDATED?
We only offer vaccines for animals on the second Saturday of every month between the hours of 10 a.m. and 12 p.m. You do not need an appointment for vaccines.
I CAN NO LONGER CARE FOR MY ANIMAL; CAN I SURRENDER THEM TO YOU?
Yes. The Humane Society of North Texas is an open door shelter that accepts any animal into our Lancaster facility regardless of age, temperament, or illness. Our admitting hours are 12 p.m–6 p.m. daily.